نام شرکت / سازمان : Afranet
جنسیت : Male
تحصیلات : at least bachelor degree in computer networking or IT field.
عنوان شغلی: NOC Expert
مهارت ها :
Provide network monitoring, incident response, communications management and reporting problems (24/7)
Ensure the smooth running of the network and services and follow-up tasks / issues due the specified SLA
Mitigate or resolve incoming incident and support requests and escalate to appropriate teams as necessary
Document and communicate on cases from inception to resolution, including root cause analysis
Ensure smooth hand off of cases to other team resources, as may be required, for resolution
Familiar with troubleshooting of wireless, network and data center incidents and events.
Having at least CCNA certificate.
Positive point for familiar with Cisco, Microsoft, MikroTik and wireless concepts.
Positive point for familiar with Network Principles (TCP/IP) and ITIL.
Strong teamwork, interpersonal skill and interested in knowledge upgrading.
Strong organizational skills and the ability to set priorities in a high pressure environment.
Ability to thrive in a dynamic 24/7 environment (Rotational Shiftwork).
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